Assurance Associate Services, LLC

Time Share Customer Service
Time Share Customer Service
On a day-to-day basis, Service Partners can expect to
participate in the following activities:
• Assist members in placing their wait-list requests for a resort
that is currently unavailable.
• Offer members alternative vacation options if their first
choice is unavailable.
• Sell membership packages by advising members of the
features and benefits of the Core, Gold, and Platinum levels
as well as all Interval products.
• Solve member concerns for first call resolution, ultimately
avoiding escalation.