Assurance Associate Services, LLC

Retail Store Customer Service

Assisting customers contacting the stores with questions about hours of

operation, contacting an internal sales associate, answering general

questions about services available in a specific store e.g.: restaurant, fur

salon, alterations.

• Responding to customer inquiries related to online catalog orders of

high dollar items; many orders are in excess of $1,000

• Assisting luxury-centric customers with order-related issues, resolving

those issues and ensuring orders are successfully submitted

• Responding to customer inquiries related to item

sizing/color/material/dimensions, product warranties, product returns,

and shipping issues