Assurance Associate Services, LLC

Coffee Company Customer Service

On a day-to-day basis, Service Partners can expect to:

• Positively interact with customers via phone, providing a premium

service to the customer.

• Be a positive representative for the brand; promoting products,

benefits & discounts available to the customer.

• Being a fan of Coffee is a plus, as it helps drive

engagement and sales.

• Navigate multiple complex systems while researching and resolving

customers issues or concerns.

• Provide troubleshooting and resolutions to customers technical

issues with their product.