Assurance Associate Services, LLC

Coffee Company Customer Service
Coffee Company Customer Service
On a day-to-day basis, Service Partners can expect to:
• Positively interact with customers via phone, providing a premium
service to the customer.
• Be a positive representative for the brand; promoting products,
benefits & discounts available to the customer.
• Being a fan of Coffee is a plus, as it helps drive
engagement and sales.
• Navigate multiple complex systems while researching and resolving
customers issues or concerns.
• Provide troubleshooting and resolutions to customers technical
issues with their product.